Cyber Essentials Plus
Independent, hands-on verification that our systems are protected against the most common cyber threats, not just a self-assessment.
Trust centre
Private by design. Human by nature.
The people around someone share things that matter. This page sets out how Halora looks after them, and the certifications and standards behind Actualised Living, who develop Halora.
How we look after your circle
You decide who sees what
You decide who is invited and what each person can see. Different people can have different permissions, and those can change as circumstances change.
Protected and kept close
Information is protected using secure, encrypted connections and stored within the UK/EU.
Not monitored
Halora does not monitor what your family shares. Access to circle content is tightly controlled and only permitted where there is a clear support, safeguarding, security or legal reason.
Certifications and assurance
Halora is developed by Actualised Living. These are the certifications Actualised Living holds and the standards it works to, and what each one means.
Certified and independently assured
ISO 27001: Information security
Our information security management system is certified to the international standard for keeping sensitive information protected against threats.
ISO 9001: Quality management
Our processes meet internationally recognised standards for quality and continuous improvement.
ISO 14001: Environmental management
We manage our environmental impact through a certified system, with objectives that are set, measured and reviewed.
Healthcare, security and organisational assurance
NHS Data Security and Protection Toolkit
Evidences that we meet the Department of Health and Social Care's requirements for handling health and care information securely and responsibly.
UK GDPR
We comply with UK GDPR, so personal data is handled lawfully, transparently and securely throughout its life in Halora.
CREST-tested security
Our penetration testing is carried out by a CREST-approved provider. The CREST accreditation belongs to that provider, not to Actualised Living: it means the provider is independently assessed for the quality and integrity of its security testing.
Disability Confident: Committed
We promote inclusive recruitment, offer fair opportunities to people with disabilities, and work to make ours a supportive workplace for everyone.
A question about security or privacy?
If you want to know more about how Halora handles information, or you need details of any certification for your own assurance, get in touch.